Effective date: 1 January 2025
Last updated: 1 January 2025

1. Data controller

Magnolia Core Strategy Group
Office 6, 64 Sample Road, New Taipei City 00000
Email: info@content-magnoliacore.click
Phone: +886 2 0000 8740

We are the data controller for personal information collected through this website and our consultation engagements.

2. Information we collect

Contact form: name, email, practice type, consultation interest, and message content.
Engagement data: business contact details, practice information, staff interview notes, and documents you provide during audits or workshops.
Technical data: IP address, browser type, pages viewed, and cookie data as described in our Cookie Policy.
Communications: emails, phone records, and meeting notes related to your inquiries or engagements.

We do not intentionally collect sensitive personal data through the website contact form. Do not submit patient names, client matter details, or financial account numbers via the form.

3. How we use information

  • Respond to inquiries and schedule consultations
  • Perform contracted retention planning services
  • Send engagement-related communications and invoices
  • Improve website content and optional analytics (if you accept analytics cookies)
  • Comply with legal obligations and defend legal claims

We process data based on: your consent (contact form, optional cookies), contract performance (engagements), legitimate interests (site security, anonymised methodology improvement), and legal compliance.

5. Retention

Contact form submissions: up to 24 months unless an engagement begins, in which case data merges into engagement records.
Engagement records: duration of engagement plus seven years for business records, or longer if required by law.
Technical logs: up to 12 months.
Cookie data: per durations in our Cookie Policy.

6. Sharing and processors

We do not sell personal data. We may share data with:

  • Cloud hosting and email providers under confidentiality terms
  • Professional advisers (legal, accounting) when necessary
  • Authorities when required by law

International transfers may occur when using overseas hosting or email services. We apply appropriate safeguards including contractual protections where required.

7. Your rights

Subject to Taiwan law, you may request access, correction, deletion, restriction, or objection to certain processing, and withdraw consent for consent-based processing. Contact us at info@content-magnoliacore.click. We respond within reasonable timeframes prescribed by applicable law.

You may lodge a complaint with the competent data protection authority in Taiwan if you believe we have handled your data unlawfully.

8. Security

We use encryption in transit (HTTPS), access controls, and staff confidentiality practices. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Children

This site and our services are directed at professional practice operators, not children. We do not knowingly collect data from individuals under 16.

10. Changes

We may update this Policy by posting a revised version on this page. Material changes will be noted by updated effective date.

11. Contact

For privacy questions or requests: info@content-magnoliacore.click